Intelligent call routing: Optimizing contact center throughput
- Abbas Raza Ali
- 2011
- KDD 2011
Workshop paper
Publications
20 results at KDD 2011
Discovering highly reliable subgraphs in uncertain graphs
- Ruoming Jin
- Lin Liu
- et al.
- 2011
- KDD 2011
Conference paperGBASE: A Scalable and general graph management system
- U. Kang
- Hanghang Tong
- et al.
- 2011
- KDD 2011
Conference paperOn dynamic data-driven selection of sensor streams
- Charu C. Aggarwal
- Yan Xie
- et al.
- 2011
- KDD 2011
Conference paperDiversity in ranking via resistive graph centers
- Avinava Dubey
- Soumen Chakrabarti
- et al.
- 2011
- KDD 2011
Conference paperImproving predictions using aggregate information
- 2011
- KDD 2011
Conference paperToward personalized care management of patients at risk- The diabetes case study
- Hani Neuvirth
- Michal Ozery-Flato
- et al.
- 2011
- KDD 2011
Conference paperActivity analysis based on low sample rate smart meters
- Feng Chen
- Jing Dai
- et al.
- 2011
- KDD 2011
Conference paperDiscovering shakers from evolving entities via cascading graph inference
- Xiaoxiao Shi
- Wei Fan
- et al.
- 2011
- KDD 2011
Conference paperNIMBLE: A toolkit for the implementation of parallel data mining and machine learning algorithms on mapReduce
- Amol Ghoting
- Prabhanjan Kambadur
- et al.
- 2011
- KDD 2011
Conference paper