Policy-based automation to improve solution engineering in IT services
- Ronnie Sarkar
- Murthy Devarakonda
- et al.
- 2007
- SCC 2007
Conference paper
Publications
27 results at SCC 2007
Efficient internet chat services for Help Desk agents
- Zon-Yin Shae
- Dinesh Garg
- et al.
- 2007
- SCC 2007
Conference paperServices research at IBM
- Robert Morris
- 2007
- SCC 2007
Conference paperUbiquitous services
- Claudio Pinhanez
- 2007
- SCC 2007
Conference paperBusiness value analysis of IT services
- Chunhua Tian
- Rongzeng Cao
- et al.
- 2007
- SCC 2007
Conference paperAn approach to hosting versioned Web services
- David Frank
- Linh Lam
- et al.
- 2007
- SCC 2007
Conference paperAdvanced verification of distributed WS-BPEL business processes incorporating CSSA-based data flow analysis
- Simon Moser
- Axel Martens
- et al.
- 2007
- SCC 2007
Conference paperCalculating the business importance of entities in a service-oriented enterprise
- Amit Fisher
- Fabiana Fournier
- et al.
- 2007
- SCC 2007
Conference paperBusiness-activity driven search: Addressing the information needs of services professionals
- Nithya Rajamani
- Murthy Devarakonda
- et al.
- 2007
- SCC 2007
Conference paperA services theory approach to online service applications
- Claudio Pinhanez
- 2007
- SCC 2007
Conference paper