How tangential problems limit value creation in IT-based service systems
- Paul Maglio
- Eser Kandogan
- et al.
- 2015
- HICSS 2015
Conference paper
Publications
11 results for John Bailey
On the roles of policies in computer systems management
- Eser Kandogan
- Paul P. Maglio
- et al.
- 2011
- Int. J. Hum. Comput. Stud.
PaperScripting practices in complex systems management
- Eser Kandogan
- Paul P. Maglio
- et al.
- 2009
- CHIMIT 2009
Conference paperActivity-based management of IT service delivery
- John Bailey
- Eser Kandogan
- et al.
- 2007
- CHIMIT 2007
Conference paperPolicy-based IT automation: The role of human judgment
- Eser Kandogan
- John Bailey
- et al.
- 2008
- CHIMIT 2008
Conference paperDesign guidelines for system administration tools developed through ethnographic field studies
- Eben M. Haber
- John Bailey
- 2007
- CHIMIT 2007
Conference paperMultiple people and components: Considerations for designing multi-user middleware
- Jeffrey Calcaterra
- John Bailey
- et al.
- 2008
- CHIMIT 2008
Conference paperIntelligent document gateway - A service system analysis
- Vikas Krishna
- John Bailey
- et al.
- 2007
- SCC 2007
Conference paperPolicy-based management of an E-commerce business simulation: An experimental study
- Eser Kandogan
- Christopher S. Campbell
- et al.
- 2006
- ICAC 2006
Conference paperUsable autonomic computing systems: The system administrators' perspective
- Rob Barrett
- Paul P. Maglio
- et al.
- 2005
- Advanced Engineering Informatics
Paper