Building a cognitive platform for the managed IT services lifecycle
- K. Kloeckner
- Constantin Adam
- et al.
- 2018
- IBM J. Res. Dev
Paper
Publications
33 results for M. Surendra
IT service provider's multi-customer and multi-tenant environments
- Larisa Shwartz
- Naga Ayachitula
- et al.
- 2007
- CEC/EEE 2007
Conference paperControl theory: A foundational technique for self managing databases
- Sam S. Lightstone
- Maheswaran Surendra
- et al.
- 2007
- ICDEW 2007
Conference paperIT service management automation - A hybrid methodology to integrate and orchestrate collaborative human centric and automation centric workflows
- Naga Ayachitula
- Melissa Buco
- et al.
- 2007
- SCC 2007
Conference paperA configuration management database architecture in support of IBM service management
- Hari Madduri
- Shepherd S.B. Shi
- et al.
- 2007
- IBM Systems Journal
PaperCatalog-based service request management
- Heiko Ludwig
- John P. Hogan
- et al.
- 2007
- IBM Systems Journal
PaperService provider considerations for IT service management
- Larisa Shwartz
- Naga Ayachitula
- et al.
- 2007
- IM 2007
Conference paperAdaptive tuning of buffer pool size in database server based on iterative algorithm
- Junya Shimizu
- Yixin Diao
- et al.
- 2007
- IEICE Transactions on Information and Systems
PaperControlling quality of service in multi-tier Web applications
- Yixin Diao
- Joseph L. Hellerstein
- et al.
- 2006
- ICDCS 2006
Conference paperModeling differentiated services of multi-tier web applications
- Yixin Diao
- Joseph L. Hellerstein
- et al.
- 2006
- MASCOTS 2006
Conference paper