Publications

62 results for Yixin Diao

Rule-based problem classification in IT service management
- - Yixin Diao
  - Hani Jamjoom
  - et al.
- 2009
- ICCCBDA 2009
Multi-tenant solution for IT service management: A quantitative study of benefits
- - Larisa Shwartz
  - Yixin Diao
  - et al.
- 2009
- IM 2009
An adaptive feedback controller for SIP server memory overload protection
- - Yixin Diao
  - Asser Tantawi
  - et al.
- 2009
- ICAC 2009
Using mixed integer programming to schedule it change requests
- - Leila Zia
  - Yixin Diao
  - et al.
- 2008
- NOMS 2008
Estimating business value of IT services through process complexity analysis
- - Yixin Diao
  - Kamal Bhattacharya
- 2008
- NOMS 2008
Optimizing change request scheduling in IT service management
- - Leila Zia
  - Yixin Diao
  - et al.
- 2008
- SCC 2008
Control theory: A foundational technique for self managing databases
- - Sam S. Lightstone
  - Maheswaran Surendra
  - et al.
- 2007
- ICDEW 2007
Engineering performance using control theory
- - Joseph L. Hellerstein
  - Yixin Diao
  - et al.
- 2007
- CMG 2007
IT service management automation - A hybrid methodology to integrate and orchestrate collaborative human centric and automation centric workflows
- - Naga Ayachitula
  - Melissa Buco
  - et al.
- 2007
- SCC 2007
Using control theory to improve productivity of service systems
- - Yixin Diao
- 2007
- SCC 2007