Voice-enabled IT transformation: The new voice technologies
- Jim Christensen
- Bob Hughes
- 2007
- IBM Systems Journal
Paper
Publications
285 results at IBM Systems Journal
Model analysis for business event processing
- Liangzhao Zeng
- Hui Lei
- et al.
- 2007
- IBM Systems Journal
PaperChanging the corporate IT development model: Tapping the power of grassroots computing
- Luba Cherbakov
- Andrew Bravery
- et al.
- 2007
- IBM Systems Journal
PaperUsing a model-driven transformational approach and service-oriented architecture for service delivery management
- Santhosh Kumaran
- Pete Bishop
- et al.
- 2007
- IBM Systems Journal
PaperAn integration model for organizing IT service management
- John Black
- Christine Draper
- et al.
- 2007
- IBM Systems Journal
PaperA configuration management database architecture in support of IBM service management
- Hari Madduri
- Shepherd S.B. Shi
- et al.
- 2007
- IBM Systems Journal
PaperIntegrated change and configuration management
- Christopher Ward
- Vijay Aggarwal
- et al.
- 2007
- IBM Systems Journal
ReviewCatalog-based service request management
- Heiko Ludwig
- John P. Hogan
- et al.
- 2007
- IBM Systems Journal
PaperProspects for simplifying ITSM-based management through self-managing resources
- David M. Chess
- James E. Hanson
- et al.
- 2007
- IBM Systems Journal
PaperIT Autopilot: A flexible IT service management and delivery platform for small and medium business
- Steve Mastrianni
- David F. Bantz
- et al.
- 2007
- IBM Systems Journal
Paper