Towards real-time measurement of customer satisfaction using automatically generated call transcripts
- Youngja Park
- Stephen C. Gates
- 2009
- CIKM 2009
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25 results at CIKM 2009
sDoc: Exploring social wisdom for document enhancement in web mining
- Xiaoxun Zhang
- Lichun Yang
- et al.
- 2009
- CIKM 2009
A framework for semantic link discovery over relational data
- Oktie Hassanzadeh
- Anastasios Kementsietsidis
- et al.
- 2009
- CIKM 2009
Mashup-based information retrieval for domain experts
- Anand Ranganathan
- Anton Riabov
- et al.
- 2009
- CIKM 2009
Trust relationship prediction using online product review data
- Nan Ma
- Ee-Peng Lim
- et al.
- 2009
- CIKM 2009