Incident ticket analytics for IT application management services
- Ta-Hsin Li
- Rong Liu
- et al.
- 2014
- SCC 2014
Conference paper
Publications
16 results at SCC 2014
A compliance aware software defined infrastructure
- Matthew A. McCarthy
- Lorraine M. Herger
- et al.
- 2014
- SCC 2014
Conference paperForecasting service profitability: Connecting services engagement with service delivery
- Jeanette Blomberg
- Neil Boyette
- et al.
- 2014
- SCC 2014
Conference paperThe talking cloud: A cloud platform for enabling communication mashups
- Arup Acharya
- Palanivel Kodeswaran
- et al.
- 2014
- SCC 2014
Conference paperUse-case centric dashboard for cloud solutions
- Pralhad Deshpande
- Shachi Sharma
- et al.
- 2014
- SCC 2014
Conference paperBenchmarking accounts in application management service (AMS)
- Ying Li
- 2014
- SCC 2014
Conference paper