Multi-tenant solution for IT service management: A quantitative study of benefits
- Larisa Shwartz
- Yixin Diao
- et al.
- 2009
- IM 2009
Publications
Date
Featured collections
Popular topics
15 results at IM 2009
Managing responsiveness of virtual desktops using passive monitoring
- Rajdeep Bhowmik
- Andrzej Kochut
- et al.
- 2009
- IM 2009
Towards an optimized model of incident ticket correlation
- Patricia Marcu
- Genady Grabarnik
- et al.
- 2009
- IM 2009
A universal method for composing business transaction models using logs
- Joel W. Branch
- Chatschik Bisdikian
- et al.
- 2009
- IM 2009
Rapid service creation environment for service delivery platform based on service templates
- Ling Jin
- Ping Pan
- et al.
- 2009
- IM 2009