Publications

2 results for Aqueasha Martin

Client touchpoint modeling making the invisible visible within IT service delivery organizations
- - Joe Bolinger
  - Aqueasha Martin
  - et al.
- 2011
- SRII 2011
Client Touchpoint Modeling: Understanding client interactions in the context of service delivery
- - Aqueasha M. Martin
  - Yolanda A. Rankin
  - et al.
- 2011
- CHI 2011