Problem classification method to enhance the ITIL incident and problem
- Yang Song
- Anca Sailer
- et al.
- 2009
- IM 2009
Publications
15 results for Hidayatullah Shaikh
ERMIS: Designing, developing, and delivering a remote managed infrastructure services solution
- Mahesh Viswanathan
- Hidayatullah Shaikh
- et al.
- 2009
- IBM J. Res. Dev
Modeling differentiated services of multi-tier web applications
- Yixin Diao
- Joseph L. Hellerstein
- et al.
- 2006
- MASCOTS 2006
E-commerce interoperability with IBM's WebSphere Commerce products
- Daniel M. Dias
- Stewart L. Palmer
- et al.
- 2002
- IBM Systems Journal
Business-to-business integration with tpaML and a business-to-business protocol framework
- A. Dan
- Daniel M. Dias
- et al.
- 2001
- IBM Systems Journal