Predicting customer satisfaction in customer support conversations in social media using affective features
- Jonathan Herzig
- Guy Feigenblat
- et al.
- 2016
- UMAP 2016
Publications
14 results for Jonathan Herzig
I understand your frustration
- Guy Feigenblat
- Jonathan Herzig
- et al.
- 2016
- CSCW 2016
An author-reader influence model for detecting topic-based influencers in social media
- Jonathan Herzig
- Yosi Mass
- et al.
- 2014
- HT 2014
EventSense: Capturing the pulse of large-scale events by mining social media streams
- Emmanouil Schinas
- Symeon Papadopoulos
- et al.
- 2013
- PCI 2013