Estimating and applying service request effort data in application management servicesYing LiTa-Hsin Liet al.2014International Journal of Business Process Integration and Management
Rail component detection, optimization, and assessment for automatic rail track inspectionYing LiHoang Trinhet al.2014IEEE T-ITS
Measuring and applying service request effort data in application management servicesYing LiKaan Katircioglu2013SCC 2013
Improving application management services through optimal clustering of service requestsYing LiKaan Katircioglu2012SRII 2012