Waiting and sojourn times in a multi-server queue with mixed priorities
- Sergey Zeltyn
- Zohar Feldman
- et al.
- 2009
- Queueing Systems
Paper
Publications
13 results for Sergey Zeltyn
Creating operational shift schedules for third-level IT support: Challenges, models and case study
- Segev Wasserkrug
- Shai Taub
- et al.
- 2008
- International Journal of Services Operations and Informatics
PaperShift scheduling for third level IT support: Challenges, models and case study
- S. Wasserkrug
- S. Taub
- et al.
- 2007
- SOLI 2007
Conference paper