Creating operational shift schedules for third-level IT support: Challenges, models and case study
- Segev Wasserkrug
- Shai Taub
- et al.
- 2008
- International Journal of Services Operations and Informatics
Paper
Publications
34 results for Segev Wasserkrug
A top-down approach to aligning business service centres with business processes
- Amit Fisher
- Fabiana Fournier
- et al.
- 2008
- International Journal of Services Operations and Informatics
PaperUtilizing model characteristics to obtain efficient parallelization in the context of agent based epidemiological models
- Steven Naron
- Segev Wasserkrug
- 2007
- WSC 2007
Conference paperA top-down approach from service centers to business processes
- Amit Fisher
- Fabiana Fournier
- et al.
- 2007
- SOLI 2007
Conference paperShift scheduling for third level IT support: Challenges, models and case study
- S. Wasserkrug
- S. Taub
- et al.
- 2007
- SOLI 2007
Conference paperCalculating the business importance of entities in a service-oriented enterprise
- Amit Fisher
- Fabiana Fournier
- et al.
- 2007
- SCC 2007
Conference paperE-CLV: A modeling approach for customer lifetime evaluation in e-commerce domains, with an application and case study for online auction
- Opher Etzion
- Amit Fisher
- et al.
- 2005
- Information Systems Frontiers
PaperHandling uncertain rules in composite event systems
- Segev Wasserkrug
- Avigdor Gal
- et al.
- 2005
- FLAIRS 2005
Conference paperA model for reasoning with uncertain rules in event composition systems
- Segev Wasserkrug
- Avigdor Gal
- et al.
- 2005
- UAI 2005
Conference paperA methodological framework for business-oriented modeling of it infrastructure
- Ariel Landau
- Segev Wasserkrug
- et al.
- 2004
- WSC 2004
Conference paper