Publications

51 results for Genady Ya. Grabarnik

Constructing the Knowledge Base for Cognitive IT Service Management
- - Qing Wang
  - Wubai Zhou
  - et al.
- 2017
- SCC 2017
STAR: A system for ticket analysis and resolution
- - Wubai Zhou
  - Wei Xue
  - et al.
- 2017
- KDD 2017
Knowledge Guided Hierarchical Multi-Label Classification over Ticket Data
- - Chunqiu Zeng
  - Wubai Zhou
  - et al.
- 2017
- IEEE TNSM
Data-driven cloud-based IT services performance forecasting
- - Genady Ya. Grabarnik
  - Mauro Tortonesi
  - et al.
- 2016
- Big Data 2016
Resolution Recommendation for Event Tickets in Service Management
- - Wubai Zhou
  - Liang Tang
  - et al.
- 2016
- IEEE TNSM
Recommending ticket resolution using feature adaptation
- - Wubai Zhou
  - Tao Li
  - et al.
- 2015
- CNSM 2015
Business-driven configuration of IT services in public and hybrid clouds based on performance forecasting
- - Genady Ya. Grabarnik
  - Mauro Tortonesi
  - et al.
- 2015
- IM 2015
Resolution recommendation for event tickets in service management
- - Wubai Zhou
  - Liang Tang
  - et al.
- 2015
- IM 2015
A note on non-commutative ergodic theorems for actions of hyperbolic groups
- - Genady Ya. Grabarnik
  - Alexander A. Katz
  - et al.
- 2015
- J. Math. Anal. Appl.
Testing performance of IT service associates under variable load
- - Genady Ya. Grabarnik
  - Yefim Haim Michlin
  - et al.
- 2014
- NOMS 2014