Managing risk in multi-node automation of endpoint management
- Sai Zeng
- Constantin Adam
- et al.
- 2014
- NOMS 2014
Publications
29 results for Sai Zeng
Universal Script Wrapper-An innovative solution to manage endpoints in large and heterogeneous environment
- Sai Zeng
- Shang Guo
- et al.
- 2013
- IM 2013
Benefits and challenges of managing heterogeneous data centers
- Jinho Hwang
- Sai Zeng
- et al.
- 2013
- IM 2013
A component-based performance comparison of four hypervisors
- Jinho Hwang
- Sai Zeng
- et al.
- 2013
- IM 2013
An effective sequential pattern mining algorithm to support automatic process classification in contact center back office
- Tao Qin
- Miao He
- et al.
- 2012
- SOLI 2012
An evidence based analytical approach for process automation: Case study in finance and administration process delivery services
- Sai Zeng
- Jim A. Laredo
- et al.
- 2011
- ICEBE 2011
SLA-driven applicability analysis for patch management
- Bo Yang
- Sai Zeng
- et al.
- 2011
- IM 2011
Process behavior analysis: Mechanism to enable superior customer experience
- Karthik Visweswariah
- Om D. Deshmukh
- et al.
- 2010
- SCC 2010
A new policy for the service request assignment problem with multiple severity level, due date and sla penalty service requests
- Anshul Sheopuri
- Sai Zeng
- et al.
- 2008
- WSC 2008
A supplier performance evaluation solution for proactive supplier quality management
- Sai Zeng
- Mitchell A. Cohen
- et al.
- 2008
- ICEBE 2008