Publications

2 results for Fouad Matar

ERMIS: Designing, developing, and delivering a remote managed infrastructure services solution
- - Mahesh Viswanathan
  - Hidayatullah Shaikh
  - et al.
- 2009
- IBM J. Res. Dev
Paper
An integration model for organizing IT service management
- - John Black
  - Christine Draper
  - et al.
- 2007
- IBM Systems Journal
Paper