Oznur Alkan, Massimilliano Mattetti, et al.
INFORMS 2020
An empirical study examined the effectiveness of four different versions of a self-instruction manual for a word processing system: a Skeletal version that explicitly states only the essential information, an Inferential version that has the users infer some of the essential information, a Rehearsal version that is like the Skeletal manual, but adds opportunities to rehearse the explicitly stated information, and a Lengthy version that adds nonessential explanatory and descriptive information to the Skeletal version. The best learning performance was obtained with the inferential approach, particularly for more realistic tasks.
Oznur Alkan, Massimilliano Mattetti, et al.
INFORMS 2020
Casey Dugan, Werner Geyer, et al.
CHI 2010
Rajesh Balchandran, Leonid Rachevsky, et al.
INTERSPEECH 2009
Seyed Omid Sadjadi, Jason W. Pelecanos, et al.
INTERSPEECH 2014