Design Systems for Conversational UX
Robert Moore, Eric Young Liu, et al.
CUI 2020
The Minimal Manual was designed to address difficulties people have with state-of-the-art self-instruction manuals in learning to use powerful computing devices. It is briefer; it helps learners to coordinate their attention between the system and the manual; it specifically trains error recognition and recovery; it better supports reference use after training. In two experiments, the Minimal Manual was shown to afford more efficient learning progress than an otherwise comparable, commercially developed self-instruction manual, and was superior in the specific areas predicted by its design. © 1987, Taylor & Francis Group, LLC. All rights reserved.
Robert Moore, Eric Young Liu, et al.
CUI 2020
Haoran Liao, Derek S. Wang, et al.
Nature Machine Intelligence
Jordan Smith, Ioana Boier-Martin
SIGGRAPH 2005
Anna Wu, Joan M. DiMicco, et al.
CHI 2010