LogAn: An LLM-Based Log Analytics Tool with Causal Inferencing

We present "LogAn", a first-of-a-kind LLM-powered intelligent log analytics tool that is designed for analyzing the behaviour of systems and applications under faulty conditions. The tool consists of an easy-to-use interactive GUI-based interface that presents relevant information in the form of error cues and signals from logs data and various analytics and summaries to help IT engineers get a better understanding of where the pressing issues are. LogAn has been successfully deployed in production and is now actively utilized by IBM Software Support. Since May $2024$, it has processed $1,376$ cases, saving $8094$ minutes of support engineers' time. \textbf{Demo Video Link:} \url{https://tinyurl.com/logan-demo}